Services
Order Management
The Order Management bar has been raised significantly. Customers expect smooth transactions and orders to be placed without errors. Aelera has worked with mid-market and multi-billion dollar corporations to ensure your requirements are met.
Field Force Automation
Aelera has worked with clients -- whose fleets include thousands of field service personnel and vehicles -- to redesign, reconfigure and automate their field force for improved performance and efficiency.
Service Activation & Monitoring
Aelera enhances the performance of our clients' service activation call centers by filling gaps within their current incongruent software and applications. The results are a consistent, high quality experience for their customers.
Lead Management
Aelera has helped mid-market to multi-billion dollar companies ensure that leads generated by their sales and marketing efforts are not wasted. Often Aelera fills application gaps in popular marketing and sales automation software programs or customizes our clients' software when their business needs are not met by incumbent enterprise software.
Marketing ROI Audit
Companies that apply robust methodologies for auditing their marketing and sales programs, price quoting and contract management achieve much higher win rates and ensure that their revenue generating investments are optimized. The lifetime values of customer relationships are also significantly enhanced.
Business Intelligence
Many of our clients have storehouses of data and information spread throughout their business units. This information has varying degrees of value and may reside in dozens of different applications from scores of vendors. Through data standardization and data mining, Aelera has helped our clients integrate valuable marketing and sales data and deliver that information through an intelligent platform that is intuitive and easy to use.
Data & List Management
Databases continue to grown in size and complexity and are accessed by more applications all the time. Organizations must reduce database fragmentation as well as find, fix and prevent problems before they become larger business issues. Aelera's Data Standardization, Data Structuring, Data Cleansing and Data Augmentation capabilities optimize our customers' database performance and increase availability and productivity.
Sales Forecast
Aelera works within our clients' existing applications and programs to build highly adaptable, real-time sales forecasting, price quoting, proposal management and contract management systems with easy-to-understand Graphical User Interfaces (GUIs).
Pricing & Contract Management
To complete your Sales Force Automation, Aelera adds functionality omitted from most systems such as Price Quoting, Proposal Management and Contract Management.