Order Management
Aelera has worked with mid-market & multi-billion dollar corporations to ensure their requirements were met. The Order Management bar has been raised significantly. Customers expect smooth transactions and orders to be placed without errors. Aelera has worked with mid-market and multi-billion dollar corporations to ensure their requirements were met.
We repair discrepancies in exisiting Order Entry & Workflow Management systems and enhance the effectiveness of those systems by efficiently sequencing multiple workflow tasks or company departments for processing.
As the order passes through specific workflow checkpoints, Event Driven Notifications -- by email, pagers, or other notification forms -- are automatically generated and sent to interested parties.
If the order has an error, an “exception” is logged and automatically forwarded to those parties who can resolve the issue via an enhanced Exception Handling System.
Trends, bottlenecks and issues associated with the ordering process are recorded in an Executive Dashboard that summarizes active, historical and pending orders and enables management to take immediate corrective action.